Right-click
the server name and select Logging Tool | New Debug Session. The Offi ce
Communications Server 2007 Logging Tool window will open.
2. For our example, let??™s select SIPStack and then click the Start Logging button
(see Figure 12.19).
Figure 12.19 The OCS 2007 Logging Tool
Managing and Monitoring OCS 2007 ??? Chapter 12 385
3. Now that you??™ve turned on logging, launch the MOC client and log in.
4. After logging in, click the Stop Logging button in the Logging Tool window.
5. Click the Analyze Log Files button to launch the Snooper tool.
6. The Snooper tool will display detailed information captured from the collected logs.
From this window, you can review and examine different SIP stack-based events
that occurred. Notice in Figure 12.20 that there was an issue making an outbound
connection to the edge server hannifi nocs3.
Figure 12.20 The Snooper Tool Main Window
7. You can also search for specifi c data using the search text box. In the example in
Figure 12.20, we fi nd that there was some issue connecting to the server hannifi nocs3.
Let??™s search for that server name to see whether any other events are related to that
server. As you can see in Figure 12.21, several other errors are pointing to problems
with server hannifi nocs3.
386 Chapter 12 ??? Managing and Monitoring OCS 2007
You can use the Snooper tool to troubleshoot and diagnose various SIP- and C3P-related
errors in an easy-to-use, searchable interface. Keep in mind that you can launch the Snooper tool
via a Logging Tool Debug session or independently by running Snooper.
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