Q: Is there a way to troubleshoot and validate the OCS conferencing confi guration?
A: Yes, Microsoft offers several free downloadable tools for OCS, including the OCS 2007
Best Practice Analyzer (BPA).
Q: What should I do if I am unable to record my Live Meeting session?
A: Ensure that your account is confi gured to use a Web conferencing policy that allows you
to record Live Meeting sessions.
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Chapter 9
Solutions in this chapter:
?– Using a Gateway
?– CSTA/SIP Gateways
?› Solutions Fast Track
?› Frequently Asked Questions
Integration with
PBX and IP-PBX
Systems
278 Chapter 9 ??? Integration with PBX and IP-PBX Systems
Introduction
Offi ce Communications Server (OCS), by default, enables users to make PC-to-PC voice
and video calls. Although PC-to-PC calls are a handy way for users within an organization
to talk, they don??™t address the need to communicate with non-OCS users with devices such
as home phones, cell phones, and Private Branch Exchange (PBX) phones. OCS 2007 provides
a few ways to do this, and these methods are the subject of this chapter.
OCS has two major categories of integration with non-OCS voice solutions: Enterprise
Voice and Remote Call Control. The rest of the chapter will explain how and why you may
want to integrate OCS using one of these two methods.
Gateway Access to Non-OCS Solutions
The Enterprise Voice option turns your OCS client into a ???soft phone??? by using your PC??™s
microphone and speakers like a telephone.
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