Monitoring and Troubleshooting Improvements
Monitoring and troubleshooting improvements include an enhanced MOM pack, which
includes support for new server roles. A new tracing and logging tool, OCSLogger, for
troubleshooting and debugging is available with the OCS 2007 administrative snap-in. You
can use this tool to enable logging, collect and analyze logs, and package logs for sending to
Microsoft Customer Support Services. This tool replaces the Flat File logging functionality in
Live Communications Server 2005 SP1. A new log analysis tool, Snooper, is available from the
resource kit tools for advanced analysis of protocol traffi c (SIP, CCCP), troubleshooting voice
call signaling, and viewing user and conference state information. A runtime diagnostics module
monitors problems (such as server connection and DNS failures, certifi cate validation failures,
client authentication failures, and domain validation issues) and raises MOM-enabled alerts.
More detailed error information is conveyed by the server and client. Each error is associated
with a unique ID, reason, and detailed parameters. RouteHelper is a resource kit tool that
offers an alternative to the administrative snap-in for viewing, modifying, and testing
Enterprise Voice number normalization rules, location profi les, voice policy, and routes.
New Deployment Tool
The new OCS 2007 deployment tool provides you with an end-to-end deployment solution
that makes your life much simpler. This new tool provides step-by-step guidance not only
through your installations, but also through the confi guration and activation of all your
server roles, as well as validation of the installed deployments.
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