These features give you greater
control of your time and your workday. For instance, you can manually set your presence
state to Do Not Disturb and Communicator will then automatically forward to your voice
mail all calls that originate from people other than your team members. Call-forwarding
options allow you to forward all your calls to another phone, contact, or voice mail, or even
simultaneously ring another number. To top it all off, using Enterprise Voice, you can add
context to a call by adding a Subject line and an Importance indicator.
30 Chapter 2 ??? Microsoft Offi ce Communications Server 2007
Here are some of the features available to you with Enterprise Voice. First, with Enterprise
Voice any calls made to your work phone numbers are automatically converted to VoIP calls.
You get VoIP calling features, but you still use the same familiar methods of placing calls to other
work numbers.
Second, using Enterprise Voice you can manage multiple calls. Think about it. When you
answer an incoming call, all other active calls are automatically put on hold. When you??™re
fi nished with the one call, you can then easily resume any call on hold by simply selecting
the Resume button in the Conversation window that represents that particular call.
Next, when you set your presence state to Do Not Disturb, you can control how many
times you get interrupted during a given period. Keep in mind too that MOC 2007, by
default, automatically redirects to voice mail incoming calls other than those from the specifi c
team members you??™ve chosen.
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