The departments of Statutory Law and Records even yet retain certain
characteristics of a period when judicial officers and clerks
represented to the public mind the embodiment of what was known as
"Red Tape," a true colloquialism descriptive of the attitude of
official conservatism. These departments being governed according to
the latest bibliographical methods are of merely supplemental value as
reference. The Simplification and National Unification of Federal and
State statutes has, of course, added greatly to the facility of this
branch of the business.
The Determination and Result departments at first were thought to be
of primary importance. Corresponding as they did in their functions to
the former exclusively judicial qualities of the courts and the final
judgments thereof, the exaggerated import previously given to those
functions pre-supposed an equal necessity in this subdivision of the
management of the corporation. This proved to be incorrect. It was
found that after a careful framing and narrowing of the matter in
dispute by the Issues department, and a thorough and careful sifting
of facts by the Expert and Investigation departments, the dispute
gradually, if not wholly, disappeared.
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